It was only after the advent of electronic medical billing that things got a lot easier. It was a huge leap in terms of speed, efficiency, accuracy and productivity. It made it possible for someone sitting half way around the world to handle the electronic medical billing services without the need for the practice to hire expensive qualified professionals locally. They could now just get the best people from anywhere in the world to do their physician billing services for them at very low prices.
Our team of electronic medical billing specialists are professionals who are well trained in the medical billing process and physician billing solutions. They are professionals in the subject and are well qualified to do the job.
For a seamless transition an Account Executive assigned to your account will guide you through the implementation phase and serve as the liaison between you and our billing team.
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Setup Account |
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We gather the necessary account set-up information and set-up the account with medical billing preferred clearinghouse, including Physician's names, Tax ID's, PIN's, passwords and usernames and input them onto a secure network using advanced encryption technology. |
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Conversion of existing billing data |
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If you are currently using a billing software that is different from Medical-Billing.com's software, we arrange to have your data converted to our software. There is a nominal one-time charge for this service. |
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Set-up Physician's office computers |
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Medical-Billing.com provides the physician with full access to all your billing information. Your Account Executive will come to your office and configure your office computer to access your billing information. We then install a file-transfer system, so you can electronically transfer your files (superbills, EOBs, etc.) to us. |
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Provide preliminary training |
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Your Account Executive provides you and your office staff with training on the basics of how to use the billing/scheduling software. Additional assistance is always available for technical support 24/7. |
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Transmit electronic claims and/or mail paper claims |
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We transmit claims electronically where possible. If the insurance company doesn't accept electronic claims, we print the claim and mail it to the insurance company. Receive audit reports within 24 hours of electronic submission. Track unpaid claims and resubmit when necessary. If we have not received an EOB within 30 days of the last billing date, we resubmit the claim. Notify your office regarding "incomplete claims" that did not process.
We notify your office immediately if claim information is incomplete.Once your office submits amended claim information to us, we resubmit immediately.
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Follow-up with medical insurance companies on unpaid claims |
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If an EOB has not been received within 60 days of the initial billing date, we will follow-up with the insurance companies after that period. As for claim denials, our insurance contact specialist reviews the EOBs and subsequently initiates follow-up calls with the insurance companies, contacts your office in the event of missing information, or bills the patient. |
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Balance bill patients |
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Four statements are sent to the patient in a 120-day period. After 180-days, we send your office a patient aging report and you can decide how you would like to proceed. |
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Enter and reconcile insurance and patient payments |
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We post all payments that are received by your office. Checks are sent directly to your office and your office staff is required to send the copy of the EOB or check to our office so we can post the payments to our billing system.
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In addition, we provide monthly financial reports. You have a vast selection of financial reports to choose from. Based on your initial selection of the reports you would like to receive, we send you those reports monthly. If your need additional reports, your Account Executive will go over those needs with you at any time.
At your discretion, we encourage you to meet with your Account Executive on a monthly basis. He/she will sit down with you and discuss the specifics on your account, and will help you get the most out of the unique medical billing services at Medical-Billing.com. |
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