Posted on January 2nd, 2012

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You might be a very busy medical practitioner committed to providing your patients the best of quality healthcare and services. At the same time, you’ll need to look out and take good care of your more mundane office and administrative jobs such as healthcare billing, coding, following-up on forwarded claims, etc. Quite often, the huge number of rejected medical insurance claims can let you down. No matter how painstakingly you carry out the billing procedures in order to process claims as accurate as possible, you are inevitably bound to bump into some error, which will in turn keep you from getting paid for the services you’ve rendered.

It seems that in today’s world, outsourcing to a medical billing company is the only choice for medical practitioners and healthcare facilities. In fact, I think outsourcing is the best thing you can do for your practice.

Efficient AR follow-up through outsourcing to a medical billing company

A good medical billing company offers several benefits ranging from patent data entry to claim follow-up processes. Moreover, by outsourcing to a good medical billing company, you can keep away from the clamors of the billing procedures. This will give you the additional benefit of sparing you more time which you can devote to seeing your patients and providing quality healthcare. Thus, you can be sure of an increase in your claim revenue and a considerable reduction of your expenses as you cut off much of your administrative overhead.

An efficient and extensive AR follow-up system is the greatest benefit you can avail by outsourcing to a good medical billing company. As I mentioned before, a huge number of medical insurance claims are rejected due to incorrect coding, incorrect or missing patient information, or other trifling issues. Most often, you might forget or not get time to keep track of all your forwarded claims. Hence, all these rejected or denied claims go unnoticed. You could be losing thousands and maybe millions due to this.

By outsourcing to a good medical billing company, you can avail the services of an extensive claims follow-up system. Billing companies keep experienced professionals for handling your receivables. So you need not worry about anything on your forwarded claims. Moreover, you can avail of various AR reports which will help you keep a track on the statuses of all your claims forwarded to the medical billing company.

There are several other benefits of outsourcing to a good medical billing company. But as of now, I guess this should be all the help that you need. Thank you for time and have a good day!

Posted on December 28th, 2011

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As a physician, you might’ve often had the misfortune of bumping into various issues with billing procedures. Medical Billing is indeed a tiring work; not to mention how frustrating it can get when you’ve had a busy day with your practice. It is a fact that physicians in the US are losing revenue due to denials on an average between 6- 10% of the net revenue nationwide.

Have you ever stopped to consider the level of impact this causes with your clinic or practice? You could be losing thousands of dollars every year due to rejected or denied medical insurance claims. Apart from the direct impact, you would also experience an additional impact on resources because of the costs associated with the reprocessing of denied claims.

While there could be several reasons for this to happen, the most common are lack of motivation on the billers’ part, inadequate training in AR follow up, lack of time for carrying out the follow up process, or just because you aren’t able to keep track with your medical billing progress.

AR Follow up in Medical Billing Companies

An enhanced claim denial management system is the only solution to your medical billing issues including claim denials. For this, the better option is to outsource to a good medical billing company. Medical billing companies offer various benefits and services which will enable you in recovering your revenues and increasing productivity. They use the latest technology and skills to follow up with the payers to identify, address and resolve the identified issue. Moreover, experienced medical billing AR analysts identify those accounts that require follow ups and ensures all the necessary actions are taken in order to attain maximum reimbursement within a short time.

Benefits of an efficient AR Follow up service

On outsourcing to a good medical billing company you’ll find that your revenue cycle is significantly accelerated along with an improved cash flow in your medical practice. Your aging Accounts Receivable balances will start going down and you’ll start experiencing an improved collections ratio. Moreover, your administrative costs will be significantly lowered; not to mention the satisfaction and complete peace of mind it will bring you and your staff. So, you need not think twice if you are thinking about an effective AR follow up system; the best you can do is outsource it!

I guess that should be all the help you need. Have a good day.

Posted on December 21st, 2011

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The immense advancement achieved in medicine and technology in today’s world has made doctors and healthcare providers to depend more than ever on expertly trained medical billers. As a physician, you might have often had to endure a lot of burden, processing medical insurance claims and patient bills. Medical billing is indeed a tiring process. It can often get frustrating, especially when the insurance company rejects your claim for a trifling error or mistake that you made while filling the insurance forms.
In this article, I intend to discuss the relevance and scope of medical billing in today’s world and how outsourcing your billing job to a third-party billing company can relieve you off a whole lot of burden involved with billing.

The job of biller in the medical billing process

To understand the process of medical billing in an efficient manner, first of all, you must know what medical billers are or what they actually perform for healthcare providers.
The primary objective of a medical biller is to bill insurance companies and patients for medical and healthcare services, medications, equipments and consultations. Medical billers send insurance claims to the insurance companies, post payments, follow-up on claims that haven’t received any response and communicate with the patient or their respective insurance company about claims that have been denied, in review or pended, and see to it that all the parties get paid and the case is closed.
Medical billing is a systematic process that demands complete focus and attention of the individual. Hence, it is better carried out by someone who is experienced in the field and who can concentrate entirely on medical billing, rather than someone at your own office.

Physicians now don’t have to do everything themselves!

Running a medical practice or facility requires a full team of staff with each one of them playing an important role to keep the process going. Most doctors and physicians nowadays depend on medical billers for getting paid for the services they’ve rendered. One of the benefits of outsourcing to a third-party medical billing company is that you can keep away from all the hassles involved in billing. Moreover, it saves you a lot of time which you can devote to seeing your patients and providing them quality healthcare. So, I guess the best thing you can do for your practice would be to outsource your billing job to a good medical billing company.
I guess that should be all the help you need. Thanks for reading and have a nice day!

Posted on June 15th, 2011

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Most doctors already have a very difficult time managing their practice without having to add processing medical billing claims. This is especially true when the practice is very small and the doctor does not have a large support staff to help out.

Unfortunately this leads to the doctor neglecting or forced to neglect one of the most important parts of running his practice – Proper processing of medical billing claims.

When this is neglected, the payments are not collected and the financial well being of the practice is adversely affected. So, it is understood that this is one of the most important functions that has to be performed properly if the practice has to continue operating. It is at the top of, what would be called ‘critical tasks’ when it comes to running a medical practice.

Given its importance, what are the ways of ensuring that the doctor can collect medical billing claims from insurance companies?

Although this is not guarantee collection, it does improve chances dramatically of collection.

1. Give it the importance and priority that it deserves instead of ignoring or neglecting it.

2. Have proper process in place for processing medical billing claims

3. Make sure that a trained and experienced professional handles this process instead of just hiring anyone to do it

4. Since it is not feasible for the doctor to have an experienced in-house team to manage it, at least make sure the process is outsourced

5. Follow up to make sure that the process is followed and the filing of the claims are tracked
6. Have proper quality control procedures in place to minimize or eliminate mistakes in the processing of the claims

7. If and when there are mistakes in filling out the forms and filing the claims, make sure that correction of mistakes is immediate

8. Make the processing of medical billing claims electronic so that the speed of processing is dramatically increased. This lowers the total time to collect payments.

Use the above points like a checklist and make sure they are followed in your practice to ensure collecting medical billing claims from insurance companies.

Posted on May 13th, 2011

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Electronic medical billing has become a requisite for processing claims in the healthcare field. With Medicare setting the standards for electronic filing of healthcare claims in 2003, the majority of other health insurances companies have taken Medicare’s lead.

With the physician busy treating patients, the financial aspect of services provided has become a hassle for the physician. The physician needs a person or group of people trained in electronic medical billing to collect monies from the insurance companies and the patient. If the physician has a large group of patients to treat, the business office ends up working long hours processing claims, just to keep a steady pace. With this in mind, electronic medical billing services have opened throughout the United States.

Medical billing services provide many benefits to their customers. They use the latest software for ICD-9 codes, CPT codes, and HCPC codes, which minimizes errors and maximizes reimbursements. They only bill for services provided, they accurately record payments to patient accounts, and they follow all HIPAA laws. In addition to providing services for their customers, the customers have access to each patient account and are able to create a financial report when needed. The types of places that benefit from using medical billing services are; general physicians, specialty physicians, physical therapist, dentists, chiropractors, mental health professionals, drug and alcohol treatment facilities, and medical equipment suppliers.

Once a customer has decided to use medical billing services, they are supplied free up-to- date software, are provided with professional and certified specialist for the medical billing, and are placed on a probationary period, which can last up to 90 days. During the probationary period, the billing service conducts an evaluation of the customer. This evaluation allows for the billing service to customize a charge for the practice. This is determined by the number of claims submitted and transmitted to the insurance company. In addition to number of claims, the billing service can check the precision of the provider’s documentation. If at any time the provider wishes to discontinue services, a written letter is usually the standard form needed.

Electronic medical billing services are advantageous to physicians and medical equipment suppliers. It helps with accurate documentation in patients records, reduces errors in the billing process, and reduces the need for additional office staff for the provider.

Posted on April 28th, 2011

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For providing DME equipment like wheel chair, the MAA (Medical Assistance Administration) of the United States of America has special DME billing pattern. Upon receiving a request for a wheelchair, they follow certain codes and conventions on the medical billing pattern in order to analyze the medical expenses. These rules and conventions apply only for patients who need a wheelchair for six months or less. For example if the client for a wheelchair lives at home, then the MAA rents the wheelchair. On the other hand if the client lives in a nursing facility, then the particular hospital or the nursing facility should take care of the DME billing.

Certain conditions are also taken into consideration regarding the kind of wheelchair required by a patient. A standard wheel chair will be provided if the patient or the client requires a wheel chair for performing his daily activities. Another option is to provide the patient with a standard lightweight wheelchair. This is done if the patient cannot self-propel a standard weight wheel chair.

Other kinds of wheelchairs like rigid wheel chair, heavy duty wheel chair and custom heavy duty wheel chairs are also available. The medical billing in all these cases too will be different. The MAA also has provision for providing multiple wheel chairs for a patient. This is done based on the situations at the client’s home. The architecture of the client’s house is such that s/he requires power drive as well as manual wheel chairs.

The Medical Assistance Administrations has put forward certain rules and regulations for the proper and transparent functioning of DME equipment sales and billing. Durable medical equipment is medical tools that can be used repeatedly. A DME kit empowers you with primary medical and associated equipment like oxygen tents, iron lungs, nebulizers and wheel chairs. One of the advantages of using them is that you can use them in your homes. You don’t have to run to the nearby hospital or wake your family doctor in the middle of the night for some minor medical needs. However all DME equipment selling is based on the rules put forward by the MAA.

The DME billing system has provision for reimbursement by the Medical Assistance Administration. However there are certain criterion for being eligible for reimbursement for providing wheelchairs and other related DME supplies to which the DME providers and clients should equally adhere.

Posted on April 25th, 2011

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Work in any aspect of the medical field is recession-proof, and likely to grow in demand. In some ways running a medical billing business from your home is the same as any other home-based business; there are advantages and disadvantages. However, there are some things to take into consideration when starting a medical billing service from your home. Here is a look at the pros and cons.

Advantages of a Home-based Medical Billing Business

The advantages of a home-based business of any type are many. Hours can be shaved off of the average work week due to the lack of commute alone. There is also the savings when it comes to gas and wear and tear on your vehicle that is common when you have to drive in to work very day. If you have a family, it is very convenient to be available when children are home sick or for school holidays, and to be available for school events and parent teacher conferences.

The cost of running a billing business from your home is a very small investment. Most people already have a computer and work space set up in their homes these days, so converting to business use might require the purchase of billing software and perhaps a printer. You may also need to take a course to become certified in billing for medical practices.

Disadvantages of a Home-based Medical Billing Business

Some of the disadvantages might be with time management, and in getting people to respect that, although you are working from home, you are working. This is easily managed by practicing self discipline. Make sure that the area that you have designated as a workspace is somewhat segregated from the rest of the home. If you do not have a room to use as an office, a room divider could work as well. As for the second issue, make sure that you set aside regular work hours, and that not only you, but your friends and family are aware of them and respect them.

Once you get a certification, and are comfortable with medical terminology, where do you find work? You can place ads in the local paper, set up a website advertising your services, and create brochures and business cards to distribute to local businesses that may need your services. One con is to beware of online scams that offer you leads for a fee.

Posted on April 19th, 2011

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Franklin Roosevelt, the 32nd President of the United States of America in a presidential speech during his last service as the president tried to bring in new rules and regulations regarding American Health care. In the speech, among a number of other things like education and job opportunities, he fortified the need for good and quality health services to all sections of American society, irrespective of race or creed.

Unfortunately Roosevelt’s dream still remains a dream, and the quality of healthcare in America has plunged in a manner never seen before. Various insurance companies have interesting schemes with the view of providing adequate healthcare. However transparency is really low in such schemes, which make public paranoid about applying for one.

Heath insurance schemes provided by various companies are aimed at helping people pay medical bills regarding diagnosis, hospital stay and nursing at the hospital. However the complex nature of the medical billing pattern has proven to be the primary hindrance for people to avail such help from the insurance companies. Firstly, a number of health and insurance personals are involved in this process. It is not possible for a patient to know every single one of them. The personals primary involved in the medical billing are the doctor who examines the patient, the health care provider and the insurance company which acts as the payer to cover the expenses.

In a situation where a patient needs medical insurance, the doctor refers the patient to a health care provider who later applies for the insurance claim to the patient’s insurance company. During the procedure for billing, the health care provider converts paper work to standardized digit codes. Thus the diagnosis pronounced by the doctor is transformed into unique five digit codes. The patient may not have the slightest idea what these codes mean. The insurance company, who understands these codes, checks every single detail and takes the final decision to approve or reject the patient’s claim. Rejected claims will be send back to the healthcare provider.

To understand the payment pattern of the medical claims, the healthcare provider should have a clear idea about the different insurance schemes by the particular company. This becomes difficult in situations when the insurance company constantly shifts their offer patterns. Another headache is the involvement of medical billing service centers. The involvement of such service centers means more paperwork and more cloudiness on the part of patients.

Posted on April 14th, 2011

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Medical billing can be a promising career for people looking to enter the health care profession. Aspiring students should keep certain things in mind before deciding on which school to attend.

Before deciding on a school, it is important to get well informed about the institution itself and the program being offered. This will not only give the aspiring student peace of mind but a greater clarity about what to expect within the course. When researching a school the seeker should make sure it has the credentials necessary. If a doubt exists, the person should call the campus and request proof of accreditation. Attending a school without its proper credentials would result in a certificate of no value to the student. Employers seek students who have attended an accredited school as this will ensure they have been taught the proper methods for the profession.

It is important to know the length of the program before committing to it. An average time frame for a certification in medical billing is a year but some may be a couple of months. The time taken to finish the program usually depends on the type of certification obtained. Once a student decides how much time they can commit to the program, they should choose a school offering the completion of it in the chosen time frame. This will ensure the student is able to go through the program until its completion with no delays, which could result in extra spending.

An important subject to keep in mind is the cost of the program. One should take into consideration the overall costs as well as the classes offered with the program. A well rounded curriculum gives the student a better understanding and knowledge to succeed in the field. While not every program will have financial aid and Pell grants available, they may offer different payment plans to make it affordable for the student. It is important for the future student to choose a school within their budget as well as one that offers a payment plan they can easily commit to.

There is no need for a person to get overwhelmed with the abundance of schools offering medical billing. Proper research and the tips mentioned above should make the decision towards this rewarding career an enjoyable one. It could be a matter of months before they are able to hold that certificate in their hands.

Posted on April 11th, 2011

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We’re already in 2011 and the need to improve the overall efficiency of our medical billing and coding software is more relevant today. The practice costs are increasing day by day, and with stagnant and receding reimbursements, the challenges before medical professionals are really daunting.

Here we are providing some suggestions that can help medical billing professionals in avoiding some common mistakes:

1. Hire the services of an experienced person to work on this software. With lots of unrecognized get-rich-quick type of courses churning out half baked professionals, you should ensure that you are hiring a best biller.

2. You should use the medical billing and coding solution to its fullest. With ever changing software and regulations they need to adhere to, you must opt for latest system and do regular updates to be in-line with latest regulations and requirements. You can solve majority of problems by opting for a close relationship with the medical billing and coding software company.

3. It is quite common to heap all abuses on insurance payers for increasing denials or write offs. Instead you must do some introspection on tackling the repetitive issues that occur with different payers. Try to keep the journals of the particular insurance companies with whom you had issues and see as to what improved the performance with them. What may work with one payer many not click with another one. Success lies in dealing with multitude of payers by addressing all external and internal issues for raising the overall performance of payers.

4. It has been seen over time that small companies with less than 70 employees are quite susceptible to internal frauds. Such companies rarely have efficient control mechanisms in place to prevent the thefts and people are put into responsible positions without checks. A single dishonest employee can cost thousands of dollars to a medical practice. By establishing requisite software solutions to control the money flow can result in huge savings within s shortest period of time.

5. We are today fortunate to have access to latest technology that has evolved with time and can take care of billing office requirements to a great extent. Offices that will fail to modernize with time will fail and become obsolete. With increased focus on medical billing software solution it is essential for physicians and their offices to shift to this solution within shortest possible time. Medical software can take care of complicated tasks like use of predictive dialer, scrubbing claims, electronic remittances, and much more.

A thorough evaluation of your medical office by a medical billing professional can assist you immensely in streamlining your office mechanism to ensure that it is running efficiently.


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