Intuit, the software company that brought the extremely popular do-it-yourself tax program TurboTax to the world, is looking for another DIY hit with their new medical billing software, Quicken Health Expense Tracker. This program allows customers to essentially circumvent billing professionals and instead take matters into their own hands by managing their expenses, paying bills and even challenging perceived errors on their own.
According to Intuit, the software is user-friendly, even for customers with no experience or background in medicine or billing practices. The program even provides tips and information on how to report errors. However, the Quicken Health Expense Tracker still has some definite drawbacks, the first being its lack of HIPAA compliance. This means that patients who use the program may be putting their sensitive medical information at serious risk. Individuals who use the Health Expense Tracker must agree to allow their healthcare particulars to be anonymously shared with companies that may want the data for marketing purposes, as well as consent to allow Intuit to keep their information even after they cancel the service. Is this a risk consumers are willing to take, or should they stick with professional billers who are held to certain standards of confidentiality?
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